We will not choose SAL to ship toys, because this method is very prone to delays and easy to lose packages! Using SAL is irresponsible to the buyer! We use the more stable China Post e-EMS or Yanwen Logistics. Although the price will be more expensive, we can ship toys to buyers in a shorter time!
Dear buyers and friends from the UK, please note: From January 1, 2021, the UK officially leaves the European Union and implements a new VAT policy for all commodities imported into the UK. VAT tax will be levied on all products, but our store did not apply for VAT qualification from the British government, so our product prices do not include tax! However, if the British government finds the package and requests to pay the tax, please bear the buyer's responsibility! (Note: the tax rate is 20%)

What does my order status mean?

What should I do if the seller provides an invalid tracking number?

It is our obligation to provide a trackable tracking number when your order is shipped. If no tracking information appears after 5\7\10 business days(It depends on your couriers.), you may do the following:
Please contact us and ask us to contact the shipping company to obtain the tracking information; or you may contact the shipping company directly through their official website.
To report an invalid tracking number, you should first sign in to your bababobo00712 account and go to "My Account". From there locate "My Orders" and select "Shimpent Shipped"  from the drop-down menu. You will then see a list of all your shipped items. Find the invalid tracking number,and tell us.
We will contact the appropriate logistics company to find the cause of the problem until the problem is finally solved.

 

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