Affected by the sudden epidemic, we may not be able to ship in time. We have set a processing time of 5-30 working days (30 working days is only a worst-case scenario, but it is estimated that such an extreme situation will not occur), but As long as the office can still work normally, we will ship the package in time, please rest assured friends!

What does my order status mean?

What should I do if the seller provides an invalid tracking number?

It is our obligation to provide a trackable tracking number when your order is shipped. If no tracking information appears after 5\7\10 business days(It depends on your couriers.), you may do the following:
Please contact us and ask us to contact the shipping company to obtain the tracking information; or you may contact the shipping company directly through their official website.
To report an invalid tracking number, you should first sign in to your bababobo00712 account and go to "My Account". From there locate "My Orders" and select "Shimpent Shipped"  from the drop-down menu. You will then see a list of all your shipped items. Find the invalid tracking number,and tell us.
We will contact the appropriate logistics company to find the cause of the problem until the problem is finally solved.

 

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